Privacy policy

Breval Inc. (“the company,” hereafter), which operates ANNA DIAMOND, establishes the following personal information protection policy, builds a personal information protection system, and promotes the protection of personal information by ensuring that all employees recognize the importance of personal information protection and take thorough measures to protect personal information.

■Collection of Personal Information
When collecting information (hereinafter referred to as ""personal information"") such as customer name, address, telephone number, e-mail address, and transaction status with our company, we will clarify the purpose of collection and use legal and fair means when collecting it. When collecting personal information (hereinafter referred to as ""Personal Information""), we will clarify the purpose of collection and use legal and fair means when collecting such information.
In the case of credit card transactions, credit card information will be obtained by the payment processing companies Shopify Japan K.K. and GMO Epsilon K.K. (hereinafter referred to as ""payment processing companies""), and we do not acquire or store the credit card information.

■Handling of Personal Information
We will use your personal information for the following purposes.
To accept orders for products, handle payments, and ship products.
To contact and respond to customers in the event of product delivery timing or unforeseen circumstances, etc.
To make credit decisions related to transactions with the Company.
To develop and introduce our products and services.
To investigate and respond to opinions and inquiries.

■Management of Personal Information
In order to keep personal information accurate and up-to-date and to prevent unauthorized access, loss, damage, falsification, leakage, etc. of personal information, we take necessary measures such as maintenance of security systems, development of management systems, and thorough employee training, and implement safety measures to manage personal information strictly.

We outsource the handling of personal information to subcontractors only to the extent necessary to achieve the purpose of use specified to the customer after concluding a confidentiality agreement regarding personal information with the subcontractor.
The subcontractor is prohibited from using or providing personal information for any purpose other than the performance of the work entrusted to it by the Company.

■Prohibition of Disclosure or Provision of Personal Information to Third Parties
We will properly manage the personal information we receive from our customers and will not provide or disclose personal information to third parties except in the following cases.
When we have obtained the prior consent or approval of the customer
When we are obligated to disclose or provide the information in accordance with laws and regulations
When we are entrusted with business operations to carry out customer orders or shipping services
When we receive an inquiry from a credit card or payment processing company in connection with an investigation of credit card fraud.

■Security Measures for Personal Information
We take all possible security measures to ensure the accuracy and safety of personal information.

■Disclosure, Correction, and Deletion of Personal Information
If a customer wishes to disclose, correct, or delete his/her personal information, we will respond to the request after confirming the customer's identity in accordance with our prescribed procedures.

■Collection of Information from the Online Store
In order to provide the best service and to prevent unauthorized use, we use access logs, cookie information, and mobile device identification information to collect information related to access history.

■Compliance and Review of Laws, Regulations, and Standards
We will comply with Japanese laws and regulations, national guidelines, and other norms applicable to personal information in our possession and will review and improve this policy as appropriate.